01305 753998

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info@carpetselect.co.uk

Unit 1 Grove Trading Estate, Dorchester, Dorset DT1 1ST

Privacy Policy

Introduction

This privacy policy is for Carpets Select, Unit 1 The Grove Trading Estate, Dorchester, Dorset DT1 1ST. Our website address is: https://carpetselect.co.uk/. It aims to inform you about how we collect and process any information collected from you, or that you provide to us. This covers information that could identify you (personal information), and information that could not.

We are committed to protecting your privacy and the confidentiality of your personal information.

Data we process

We may collect use, store and transfer different kinds of personal data about you. This could include, but is not limited to:

  • Identity: Your first and last name, title, date of birth
  • Contact Information: Billing address, delivery address, email address, telephone numbers
  • Financial Data: Bank account and payment card details
  • Transaction Data: Details about payments or communications to and from you and information about products and services you have purchased from us
  • Technical data: Your Internet Protocol (IP) address, browser type and version, devices used to access this website
  • Marketing Data: Preferences in receiving marketing from us; communication preferences; responses and actions in relation to your use of our services

When you buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information. We may use it in order to:

  • Verify your identity for security purposes

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.

If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us info@carpetselect.co.uk. However, if you do so, you may not be able to use our website or our services further.

Verification of your information

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Access to your personal information

At any time you may review or update personally identifiable information that we hold about you, by contacting us via phone, email or in person.

Your duty to inform us of changes

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.

Communicating with us

When you contact us, whether in person, by telephone, through our website or by email, we collect the data you have given to us in order to reply with the information you need.

We record your request and our reply in order to increase the efficiency of Carpets Select.

We keep personally identifiable information associated with your message, such as your name and email address, so as to be able to track our communications with you to provide a high quality service.

Embedded content from other websites

Content on this site may include embedded content (e.g. videos, images, articles, etc.) from other websites. This content behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Cookies

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely. Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose. If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

If you fill out the Contact Form on our website you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again in the future. These cookies will last for one year.

Encryption of data sent between us

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

Review of this Privacy Policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. If you have any questions regarding our privacy policy, please contact us.